Shipping Policy
Learn about our shipping options and delivery times
Shipping Options
- Standard Shipping (10-12 business days)
Delivery times may vary based on location and courier service.
Processing Time
- Orders are processed within 10-12 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Charges
- Free shipping on all orders.
Order Tracking
- Once shipped, you will receive a tracking link via E-mail/Whatsapp.
- Please allow up to 24 hours for tracking updates.
Delays & Issues
Shivoka is not responsible for delays caused by courier partners, weather, or unforeseen circumstances.
If your order is delayed beyond the expected time, contact us at:
📧 Email: shivokacosmetics@gmail.com
📞 Phone: 9429838480
Damaged or Lost Packages
- Damaged Product: Report within 48 hours with photos.
- Lost Shipments: Contact our support team for assistance.
Contact Us
For any shipping-related queries, reach out to us:
📧 Email: shivokacosmetics@gmail.com
📞 Phone: 9429898480